Shipping policy
Shipping policy
Processing & Delivery Times
All orders are fulfilled by our trusted partner, Blanka. Please note that delivery times depend on whether the product is made on-demand (custom branded) or already in stock.
Custom-Branded Products (On-Demand):
These products are made or packaged after your order is received.
Processing time: 5–9 business days
Shipping time (to the US): 3–5 business days
Estimated total delivery: up to 2 weeks
Products in Stock:
Processing time: 1–2 business days
Shipping time (to the US): 3–5 business days
Estimated total delivery: 1 week
Shipping Destinations
We currently ship to the United States. International shipping may vary depending on location.
Shipping Costs
Shipping costs are calculated at checkout. Some promotions may include free shipping.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use it to track your package at any time.
Delays
While we strive to deliver on time, delays may occur due to:
Customs clearance
Carrier delays
High seasonal demand (holidays, Black Friday, etc.)
Contact Us
For any questions about your order or delivery, please contact us at info.ellyessential@gmail.com